OK. First, a few caveats:1) I've got great references and plenty of them.
2) I don't see unreviewed providers or providers that have a "flake" review in the last six months.
Still, since I've kept track of this particular statistic, I've sessioned 41 times and had providers cancel at the last minute on 11 other occassions because of a "family emergency".
To put that in perspective, that means, all things being equal, a provider has a "family emergency" a little over once every 5 days. That's roughly 73 "family emergencies" a year. Man, providers must have a lot of family! And with that many emergencies, I don't see how those family members even manage to stay alive.
Granted, there are several providers I've seen who I've sessioned with 6 or more times that *never* cancel a session. So, that means these "family emergencies" are even more concentrated than I thought.
I'm not going to point fingers or call anyone out because family emergencies do occur and I don't want to be the douche bag who accuses someone of lying when they're actually dealing with a crisis. But you've got to admit, those statistics are pretty incredible.
And I'm sure clients cancel for all sorts of half-assed reasons, as well.
But, for me, I've taken to writing someone off the list immediately if they cancel our first session for an emergency. If you can't even make the first session, adios. I don't have the time and patience for the damn flakiness anymore.
I suspect if more clients did so, we might actually see a drop in "family emergencies" happening to providers.